With this new terminal, Hartsfield has finally adopted the tried-and-true airport technique of separating arriving and departing passengers onto completely different levels. As soon as my flight "boarded," I was directed down an escalator and through a dark corridor to the Customs Hall. It was these employees that clearly needed more practice -- my fellow travelers and I were stuck watching patriotic propaganda videos on giant screens for upwards of half an hour (a disconcerting time, considering today's volume of people should be just a fraction of what the airport expects come May 16th). The hall, a two-story space capped by another wave of acoustic tiles and tinted clerestory windows, seems smaller than the one at Concourse E.
-Sarah Beth McKay