The Braves might be the longest continually operating franchise in baseball, but they also happen to be futuristically tech-savvy — and if you don't believe it, just ask them. In an interview with Forbes magazine, the Braves' director of guest services, Erin Sheehan, sheds some light on the technological wizardry that goes on behind the scenes at Turner Field. There's a full-time "digital team" that does things like creepily identify first-time attendees through monitoring Twitter usage — but don't fret, it's all in the name of Southern Hospitality. So, now that we know how keen the Braves are on making the fan experience as user-friendly and high-tech as possible, here's a suggested list of new additions to the ballgame experience that SunTrust Park should have in 2017, but probably won't. (Advice to future SunTrust visitors: mind your wallet).
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SUGGESTED, AMAZING TECHNOLOGIES FOR SUNTRUST PARK:
1. Beer-Delivering Drones: self-explanatory and very necessary.
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2. Pneumatic Hotdog Delivery: like the bank drive-up, but with meat delivered via suction.
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3. Braves Transit App: like the MARTA app that tells you when the next train is coming … but it's blank ... because there is no train … awkward.
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4. Animatronic Commissioner Tim Lee: a robot that acts as a fundraising tool by simultaneously greeting Braves fans and pickpocketing them. But don't worry, it only steals from the wallets of Cobb County residents.
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5. Seatback Comcast Customer-Service Feedback Screens: promises better results than calling in for help, but don't get your hopes up… the screens are really just stickers.
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6. Holographic Craig Kimbrel: otherwise, you won't recognize any of the team.
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7. Automated, Traffic-Praising Texting System: to remind visitors at the end of every inning, via their smartphones, that mass transit increases home burglaries and "stick-ups by the bad element."
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8. Conniving Credit-Card Scrambler: rendering anything except SunTrust cards useless.
· How The Atlanta Braves Engage Fans [Forbes]
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